Elevated API Errors

Incident Report for EnergyCAP

Resolved

This incident has been resolved.

Posted Oct 14, 2024 - 08:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2024 - 07:36 EDT

Update

We think we have identified the issue and are working toward resolution

Posted Oct 14, 2024 - 06:50 EDT

Identified

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Oct 14, 2024 - 06:09 EDT

This incident affected: CarbonHub, UtilityManagement, EnergyCAP Enterprise, EnergyCAP Optimum, EnergyCAP Professional, and EnergyCAP Consulting Platform.