All Systems Operational
CarbonHub Operational
UtilityManagement Operational
SmartAnalytics US Operational
SmartAnalytics EU Operational
EnergyCAP Enterprise Operational
EnergyCAP Optimum Operational
EnergyCAP FedRAMP Operational
EnergyCAP Professional Operational
EnergyCAP Express Operational
EnergyCAP Express (Canada) Operational
EnergyCAP Home Operational
EnergyCAP Consulting Platform Operational
EnergyCAP Implementation Operational
EnergyCAP Legacy Enterprise Operational
EnergyCAP Utility Platform Operational
BillCAPture Operational
WeatherDataDepot Operational
Report Designer BI Operational
Read-Only Data Access Operational
ENERGY STAR® Services Operational
Weather Services Operational
Geolocation Services Operational
Client Automation Operational
Utility Platform Services Operational
Bill Images Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance: Infrastructure Apr 22, 2024 00:00 - Apr 24, 2024 00:00 EDT
EnergyCAP service will be interrupted next month April 20 - 22, 2024. During this maintenance window, our technical team will be conducting essential infrastructure updates and optimizations to enhance the performance and reliability of our services. As a result, access to EnergyCAP UtilityManagement and EnergyCAP CarbonHub will be temporarily unavailable for up to 24 hours starting on April 20th.

Additional services including Bill CAPture, Report Designer BI, and Bill Images may be temporarily unavailable for up to 48 hours. Bill CAPture processing will be paused at the beginning of the maintenance window and resumed automatically once maintenance is completed.

Start Time:
April 20th 8:00AM ET
All listed services

Expected End Time:
April 21st 8:00AM ET (up to 24 hours)
UtilityManagement and CarbonHub

April 22nd 8:00AM ET (up to 48 hours)
Bill CAPture, Report Designer BI, and Bill Images



We understand the inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. Our goal is to minimize disruption and provide you with a more robust and efficient platform.

We appreciate your patience and understanding.

If you have any urgent concerns or inquiries, please don't hesitate to reach out to our support team at https://helpcenter.energycap.com.

You can monitor progress of this upgrade at https://status.energycap.com.

Thank you for your understanding and patience.

Posted on Mar 21, 2024 - 14:22 EDT
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.