All Systems Operational

CarbonHub Operational
UtilityManagement Operational
SmartAnalytics US Operational
SmartAnalytics EU Operational
EnergyCAP Enterprise Operational
EnergyCAP Optimum Operational
EnergyCAP FedRAMP Operational
EnergyCAP Professional Operational
EnergyCAP Express Operational
EnergyCAP Express (Canada) Operational
EnergyCAP Home Operational
EnergyCAP Consulting Platform Operational
EnergyCAP Implementation Operational
EnergyCAP Legacy Enterprise Operational
EnergyCAP Utility Platform Operational
Bill CAPture Operational
WeatherDataDepot Operational
Report Designer BI Operational
Read-Only Data Access Operational
ENERGY STAR® Services Operational
Weather Services Operational
Geolocation Services Operational
Client Automation Operational
Utility Platform Services Operational
Bill Images Operational
API Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: Bill CAPture Infrastructure Upgrade Nov 7, 2026 12:00 - Nov 8, 2026 12:00 EST

We will perform scheduled maintenance on Bill CAPture on Saturday, November 7, starting at 12:00 PM ET, as part of an infrastructure upgrade that improves the reliability and resiliency of bill storage.

We do not expect any service disruption. Bill CAPture, SFTP uploads and emailed bill submissions will remain available throughout the maintenance. Processing of newly received bills may be briefly delayed during this window, and anything received during the maintenance will be processed automatically once it is complete.

No action is required on your part. We will post an update when the maintenance is complete.

Posted on Oct 25, 2026 - 21:34 EDT

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.