All Systems Operational

CarbonHub Operational
UtilityManagement Operational
SmartAnalytics US Operational
SmartAnalytics EU Operational
EnergyCAP Enterprise Operational
EnergyCAP Optimum Operational
EnergyCAP FedRAMP Operational
EnergyCAP Professional Operational
EnergyCAP Express Operational
EnergyCAP Express (Canada) Operational
EnergyCAP Home Operational
EnergyCAP Consulting Platform Operational
EnergyCAP Implementation Operational
EnergyCAP Legacy Enterprise Operational
EnergyCAP Utility Platform Operational
Bill CAPture Operational
WeatherDataDepot Operational
Report Designer BI Operational
Read-Only Data Access Operational
ENERGY STAR® Services Operational
Weather Services Operational
Geolocation Services Operational
Client Automation Operational
Utility Platform Services Operational
Bill Images Operational
API Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Resolved - This incident has been resolved.
Jul 15, 08:49 EDT
Update - We are continuing to monitor for any further issues.
Jul 14, 13:45 EDT
Monitoring - We are currently experiencing issues with our upstream weather provider. Once weather data is received from our partner, we will backfill and reprocess affected data.
Jul 14, 10:31 EDT
Jul 14, 2025
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.